What is ISO 23351:2012?

ISO 23351:2012 is a technical standard that provides guidelines for creating easy-to-understand technical documents. This standard was developed with the aim of enhancing communication and improving the accessibility of complex technical information. In this article, we will explore the key features of ISO 23351:2012 and discuss how it can benefit both technical writers and readers.

The Importance of Easy-to-Understand Technical Writing

Technical writing plays a crucial role in disseminating knowledge and facilitating efficient problem-solving. However, many technical documents are often filled with jargon, complicated language, and dense explanations, making them difficult to comprehend for readers who may not have the same level of expertise as the writer. This not only hinders effective communication but also creates barriers for individuals who rely on clear instructions to perform tasks or make informed decisions.

Key Features of ISO 23351:2012

ISO 23351:2012 provides guidelines for technical writers to create documents that are easily accessible and understandable. These guidelines include:

Simplifying Language: The standard suggests using plain language and avoiding unnecessary technical jargon. Writers are encouraged to use familiar terms and explain complex concepts in a simple and concise manner.

Structuring Information: ISO 23351:2012 emphasizes the importance of organizing information in a logical and systematic way. This includes using headings, subheadings, bullet points, and other formatting techniques to improve readability and facilitate quick comprehension.

Visual Elements: The standard recommends incorporating visual elements such as diagrams, illustrations, and charts to supplement textual information. Visual representations can aid understanding and provide additional clarity to complex concepts.

User Testing: ISO 23351:2012 emphasizes the importance of involving end-users in the development and testing of technical documents. By seeking feedback from the target audience, writers can identify areas of improvement and ensure that the content meets the needs of the intended readers.

Benefits of ISO 23351:2012

Adhering to ISO 23351:2012 guidelines has numerous benefits for both writers and readers. For writers, it helps in creating clear and concise technical documents, saving time and effort in revisions and clarifications. It also enhances the reputation and credibility of the writer by providing quality content that is easily understandable. For readers, ISO 23351:2012 ensures that technical information is presented in an accessible manner, enabling them to comprehend complex concepts efficiently. This facilitates effective decision-making and reduces errors resulting from misunderstandings.