What is ISO 22147:2014?

ISO 22147:2014 is an international standard that provides guidelines for creating easy-to-understand technical articles. It aims to ensure that technical information is communicated effectively to a wide audience, regardless of their level of expertise in the subject matter.

Why is it important?

Effective communication of technical information is crucial in today's fast-paced and interconnected world. With the rapid advancement of technology, it is essential for organizations to convey complex concepts and instructions in a clear and concise manner. ISO 22147:2014 offers a set of principles and guidelines that can help creators of technical articles achieve this objective.

Key principles and guidelines

ISO 22147:2014 emphasizes the following key principles:

Simplicity: Technical articles should use plain language and avoid jargon or unnecessary complexity.

Clarity: Information should be presented in a logical and organized manner, with headings, subheadings, and bullet points used to aid comprehension.

Consistency: The use of consistent terminology, style, and formatting ensures that the article is easy to follow and understand.

User-centric approach: The needs and abilities of the intended audience should always be considered when creating technical articles.

Benefits and application

By adhering to the guidelines outlined in ISO 22147:2014, organizations can reap several benefits. Firstly, user satisfaction is likely to increase as technical articles become more accessible and easier to comprehend. This can result in reduced support and maintenance costs, as users are better equipped to troubleshoot issues independently. Furthermore, improved clarity and understanding of technical articles can contribute to enhanced safety and quality in various industries, such as healthcare, engineering, and manufacturing.

In practice, ISO 22147:2014 can be applied to a wide range of technical documentation, including user manuals, product guides, installation instructions, and troubleshooting articles. Its principles and guidelines are applicable across different industries and sectors, serving as a valuable resource for anyone involved in creating or editing technical content.