What is ISO/IEC 14414:2017 ?

ISO/IEC 14414:2017 is an essential international standard that offers guidelines for the implementation and management of a quality management system in organizations involved in technical writing. It is published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) and aims to ensure consistency, accuracy, and clarity in technical documentation.

ISO/IEC 14414:2017 is a framework for the documentation process that emphasizes the importance of accurately recording non-functional requirements like reliability, maintainability, and security. By adhering to this standard, organizations can improve software quality, reduce risks, and enhance the overall efficiency of their decision support systems.

ISO/IEC 14414:2017 has several key components that guide organizations through the documentation process. These components include the requirement for the development, review, and approval of technical content, as well as the definition of non-functional requirements and the use of decision support systems.

ISO/IEC 14414:2017 also provides guidelines for the management and control of the quality management system, including the establishment and maintenance of the system's processes and procedures. By implementing these guidelines, organizations can ensure that their technical documentation is accurate, up-to-date, and meets the needs of their decision support systems.

In conclusion, ISO/IEC 14414:2017 is an important standard for organizations involved in technical writing. By adhering to this standard, organizations can improve the quality of their technical documentation, reduce errors, and enhance customer satisfaction. The standard's emphasis on the accurate documentation of non-functional requirements has the potential to revolutionize the field of software development, making it easier for organizations to create high-quality, reliable, and efficient decision support systems.